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Reviews for Savannah Cottage of Lakeland

Posted On: 10/2/2020

Savannah Cottage of Lakeland

I am happy with Savannah Cottage. I love Pedro and Nichole, they keep me informed on my loved one. I also receive a news letter. My loved one seems happy there too?
   
Source: APLACEFORMOM Read Property Manager's Response

Posted On: 10/2/2020

Savannah Cottage of Lakeland

I am happy with Savannah Cottage. I love [names removed], they keep me informed on my loved one. I also receive a news letter.My loved one seems happy there too?
   
Source: APLACEFORMOM Read Property Manager's Response

Posted On: 9/2/2020

Savannah Cottage of Lakeland

It has been a blessing to enjoy the residents, staff, and soon face to face visits with families. We are proud of our care and new leadership. Our residents and families have been amazing during these difficult times.
By: Pedro Ramos   
Source: GOOGLE Read Property Manager's Response

Thank you for the kind words! We appreciate it and will share with our associates.

Posted On: 9/2/2020

Savannah Cottage of Lakeland

Memory care for dementia. My wife is comfortable here. Thank everyone for their great care
By: Bud Williams   
Source: GOOGLE Read Property Manager's Response

Thank you for entrusting us with her care.

Posted On: 3/6/2020

Savannah Cottage of Lakeland

I have been a Firefighter in the Lakeland area for nearly 30 years, as part of my job, I have had to provide emergency medical services at every nursing home, memory care and assisted living facility in the area. When it came time to find a memory care facility for my mother with advanced dementia, Savannah cottage was at the top of my list because of thier high professional standards at a reasonable cost. There are facilities out there that are more modern No facility it perfect. But my mother has been living at Savannah cottage for 2 1/2 years. She is happy ,well adjusted, clean and healthy. All of the staff know her likes ,dislikes, the that make her happy and the things that she likes to be reminded of such as family.?
By: Mike Dougherty   
Source: GOOGLE Read Property Manager's Response

Thank you so much! We appreciate your kind words and thank you for trusting us with your mom.

Posted On: 12/7/2019

Savannah Cottage of Lakeland

By: Tamara Rix   
Source: GOOGLE Read Property Manager's Response

Thank you Tamara Rix for the review! We appreciate the 5 Stars!

Posted On: 12/7/2019

Savannah Cottage of Lakeland

By: Judy Oliver   
Source: GOOGLE Read Property Manager's Response

Thank you Judy Oliver for the review! We appreciate the 5 Stars!

Posted On: 12/7/2019

Savannah Cottage of Lakeland

Unfortunately several members of my family have been diagnosed with either ALZ or dementia over the last 10 years. As a result I've become familiar with with a large number of both ALF's and Memory Care Facilities in Polk County. During my crash course experience, I made use of the Elder Guide. It provided a good base of information. Since then I've added a few requirements of my own, whenever I enter a facility. When you tour a facility pay no attention to the chandeliers or other amenities. They only matter in your run of the mill senior living facilities -- where your loved one is still independent. Once care is required you need to pay attention to the residents and staff during your tour. This business of caring for adults that are no capable of using reasonable judgement is an exhausting task. Don't kid yourself, this is very hard work that requires that staff stay on their toes and on guard at all times. That said, BOTH Savannah Court and Savannah Cottage are fabulous. Does the staff appear happy and content? If not, realize that as much as YOU may like the place, once you leave ... your loved one picks up on that atmosphere. They are often not able to communicate that to you. Instead, their health declines more rapidly than you expected and they begin to act out. Does the director spend more time in their office than out and about? Does the director know the residents names? These are the things you should pay attention to. Don't allow things that look good in appearance distract you. Those things no longer matter. In this sad, last stage of life our focus is on the quality of life. Find a facility where they will feel loved and safe. This is Savannah Cottage.
By: nola lampp   
Source: GOOGLE Read Property Manager's Response

Thank you! We are so happy we were able to help!. Thank you for the kind words! We will share with our associates.

Posted On: 12/12/2018

Savannah Cottage of Lakeland

Savannah Cottage treats my mom like their own. The staff is always there to help her, even though she's very confused. They are very understanding. The Executive Director even brought my mom a sandwich because she was hungry between meals. I am so glad I moved my mom here.
   
Source: APLACEFORMOM Read Property Manager's Response

Thank you! We are so happy we were able to help!. Thank you for the kind words! We will share with our associates.

Posted On: 12/12/2018

Savannah Cottage of Lakeland

Savannah Cottage treats my mom like their own. The staff is always there to help her, even though she's very confused. They are very understanding. The Executive Director even brought my mom a sandwich because she was hungry between meals. I am so glad I moved my mom here.
   
Source: SENIORADVISOR Read Property Manager's Response

Thank you! We are so happy we were able to help!. Thank you for the kind words! We will share with our associates.

Posted On: 12/12/2018

Savannah Cottage of Lakeland

My family has been very pleased with the service provided by the staff. The ladies that work the floor are pleasant and work well with my mom. She is happy and clean and has made friends with some of the other residents.
   
Source: APLACEFORMOM Read Property Manager's Response

Thank you! We are so happy we were able to help!. Thank you for the kind words! We will share with our associates.

Posted On: 12/12/2018

Savannah Cottage of Lakeland

My family has been very pleased with the service provided by the staff. The ladies that work the floor are pleasant and work well with my mom. She is happy and clean and has made friends with some of the other residents.
   
Source: SENIORADVISOR Read Property Manager's Response

Thank you! We are so happy we were able to help!. Thank you for the kind words! We will share with our associates.

Posted On: 12/12/2018

Savannah Cottage of Lakeland

I toured this community and then chose to place my father at Savannah Cottage this being his second community lived in and by far the staff go out of there way to help. I have never seen staff work at finding their best way to help each resident individually. I personally can not say enough about Savannah Cottage and the care they give my dad
   
Source: APLACEFORMOM Read Property Manager's Response

Thank you! We are so happy we were able to help!. Thank you for the kind words! We will share with our associates.

Posted On: 12/12/2018

Savannah Cottage of Lakeland

I toured this community and then chose to place my father at Savannah Cottage this being his second community lived in and by far the staff go out of there way to help. I have never seen staff work at finding their best way to help each resident individually. I personally can not say enough about Savannah Cottage and the care they give my dad
   
Source: SENIORADVISOR Read Property Manager's Response

Thank you! We are so happy we were able to help!. Thank you for the kind words! We will share with our associates.

Posted On: 12/12/2018

Savannah Cottage of Lakeland

Regarding the previous review by Melissa Ray about her grandfather, investigations were requested into Mr. Crumley’s care by a number of outside official agencies and none of the complaints were substantiated. We are always disappointed when we do not meet the expectations of our residents or families. We enjoyed Mr. Crumley’s residency and wish him well.
By: Elsie Bradshaw   
Source: GOOGLE Read Property Manager's Response

Thank you! We are so happy we were able to help!. Thank you for the kind words! We will share with our associates.

Posted On: 12/12/2018

Savannah Cottage of Lakeland

I visited my grandpa for past couple of years and found him to be very well taken care of. He is happy clean and well feed. I have also eaten at the community for family dinner and the staff treated the whole family with respect and a good feeling.
By: Kameron Wilkerson   
Source: GOOGLE Read Property Manager's Response

Thank you! We are so happy we were able to help!. Thank you for the kind words! We will share with our associates.

Posted On: 12/12/2018

Savannah Cottage of Lakeland

I placed my mother in Savannah Cottage and could not be happier. The community is a home like atmosphere and the care the staff gave to my mom and our family was wonderful.
By: lindsay warren   
Source: GOOGLE Read Property Manager's Response

Thank you! We are so happy we were able to help!. Thank you for the kind words! We will share with our associates.

Posted On: 12/17/2017

Savannah Cottage of Lakeland

My wife has been a resident of Savannah Cottage Memory Support Residences in Lakeland, Florida for five months. Savannah offers good care for my loved one. Their rooms are nice size and they have, on average, good and comforting meals. The staff members have a very demanding job. Almost all the time they are compassionate, and work with the almost constant demand of the resident's. Even the younger members of the staff show an unusual and patience understanding of the residents they are serving. On my daily visit to see my wife I noticed her hair had been washed and styled. It looked so nice. I found out that the Regional Director for several facilities had come to this facility and had washed, blow dried and combed out my wife's hair. I couldn't believe it. The Director is a very busy person with lots of responsibilities. She always takes time to talk to the residents and do special things for them when she is on the property . She knows them all by name and is close and friendly to everyone. What an amazing person. She quite often has residents visiting her in her office. It is a wonderful and loving sight to see. Kudos to Savannah, A Loving Husband
   
Source: SENIORADVISOR Read Property Manager's Response

Thank you! We are so happy we were able to help!. Thank you for the kind words! We will share with our associates.

Posted On: 12/17/2017

Savannah Cottage of Lakeland

My wife has been a resident of Savannah Cottage Memory Support Residences in Lakeland, Florida for five months. Savannah offers good care for my loved one. Their rooms are nice size and they have, on average, good and comforting meals. The staff members have a very demanding job. Almost all the time they are compassionate, and work with the almost constant demand of the resident's. Even the younger members of the staff show an unusual and patience understanding of the residents they are serving. On my daily visit to see my wife I noticed her hair had been washed and styled. It looked so nice. I found out that the Regional Director for several facilities had come to this facility and had washed, blow dried and combed out my wife's hair. I couldn't believe it. The Director is a very busy person with lots of responsibilities. She always takes time to talk to the residents and do special things for them when she is on the property . She knows them all by name and is close and friendly to everyone. What an amazing person. She quite often has residents visiting her in her office. It is a wonderful and loving sight to see. Kudos to Savannah, A Loving Husband
   
Source: APLACEFORMOM Read Property Manager's Response

Thank you! We are so happy we were able to help!. Thank you for the kind words! We will share with our associates.

Posted On: 12/17/2017

Savannah Cottage of Lakeland

The care at this community has been very nice. We like that the staff have been very attentive to my mom's needs for care. The community is clean and maintained. We liked the good variety of meals that are offered. They had activities for her to participate. We would recommend this community for the care families and their loved ones.
   
Source: SENIORADVISOR Read Property Manager's Response

Thank you! We are so happy we were able to help!. Thank you for the kind words! We will share with our associates.

Posted On: 12/17/2017

Savannah Cottage of Lakeland

The care at this community has been very nice. We like that the staff have been very attentive to my mom's needs for care. The community is clean and maintained. We liked the good variety of meals that are offered. They had activities for her to participate. We would recommend this community for the care families and their loved ones.
   
Source: APLACEFORMOM Read Property Manager's Response

Thank you! We are so happy we were able to help!. Thank you for the kind words! We will share with our associates.

Posted On: 12/22/2016

Savannah Cottage of Lakeland

This building is BLESSED to have [Removed]!! They need 10 of her!!!
   
Source: SENIORADVISOR Read Property Manager's Response

Thank you! We are so happy we were able to help!. Thank you for the kind words! We will share with our associates.

Posted On: 12/22/2016

Savannah Cottage of Lakeland

This building is BLESSED to have Tiffany Eakins!! They need 10 of her!!!
   
Source: APLACEFORMOM Read Property Manager's Response

Thank you! We are so happy we were able to help!. Thank you for the kind words! We will share with our associates.

Posted On: 12/22/2016

Savannah Cottage of Lakeland

I moved my 95 year old mother to Savannah Court. She had lived in Michigan all her life, and I really wanted her to like it where I brought her. That expectation has been met. This is a very home like comforting environment. Mom kept asking me for the first week or so "how are you related to these people" because it really seemed like home and like family. Very good communication and rapport back and forth, decent security, very good food, etc. I have been very impressed and would highly recommend Savannah Court
   
Source: GOOGLE Read Property Manager's Response

Thank you! We are so happy we were able to help!. Thank you for the kind words! We will share with our associates.

Posted On: 12/22/2016

Savannah Cottage of Lakeland

This providers place gives you the impression of visiting someone's home, just on a larger scale, not an institution for sick people. The staff was polite, very friendly and answered questions with lots of knowledge.
   
Source: SENIORADVISOR Read Property Manager's Response

Thank you! We are so happy we were able to help!. Thank you for the kind words! We will share with our associates.

Overall Rating

0 out of 5 stars

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